Legal & Policies
Welcome to Celemark. Please read the following carefully as they govern the use of our website, consulting services, and digital products.
Terms & Conditions
By using Celemark, you agree to:
- Consulting Services (IT or Legal) are provided based on the agreed scope. Additional requests may require a new agreement or subscription.
- Digital Goods & Software are delivered electronically and licensed for your personal or business use only (no resale or redistribution).
- You are responsible for ensuring correct details (email, billing, scheduling) during checkout.
- Misuse of our services (fraud, unlawful activity, abuse) may result in termination.
- Celemark reserves the right to refuse service if fraudulent or abusive behavior is suspected.
Privacy Policy
We value your trust:
- We collect only necessary data (name, email, billing, company info) to provide services.
- Data is never sold; it is shared only with secure processors (e.g., Stripe) or as required by law.
- Transactions are encrypted and stored with industry-standard security.
- You may request deletion or correction of your data at any time by contacting [email protected].
Refund & Cancellation Policy
Consulting Services (Hourly/One-Time):
- Non-refundable once delivered.
- If you cancel more than 24 hours before the scheduled time, we will reschedule or refund.
Subscription Retainers:
- You may cancel anytime.
- Already billed months are non-refundable, but no further charges will occur.
Digital Products (e.g., templates, software, reports):
- Non-refundable once downloaded or accessed.
- If a file is corrupted or inaccessible, we will provide a working replacement.
Request Period: All refund/cancellation requests must be submitted within 7 days of purchase or booking.
Delivery Policy
- Consulting: Delivered online (Zoom, Google Meet, or agreed platform) at the scheduled time.
- Digital Products: Delivered instantly via email or customer portal access after payment.
- Subscriptions: Renew automatically each billing cycle until canceled.
- Delays: In rare cases (fraud checks, system errors), delivery may take up to 24 hours.
Cookie Policy
Celemark uses cookies to:
- Remember login sessions and preferences.
- Improve your browsing and shopping experience.
- Analyze site usage to improve services.
You may disable cookies in your browser, but some features may not work correctly.
Disclaimer
- Consulting Services: Provided as professional advice, but outcomes are not guaranteed. You remain responsible for business, technical, or legal decisions taken based on our advice.
- Digital Goods: Provided for informational and operational use. We are not liable for how you implement them.
- Legal Consulting: Advice does not replace jurisdiction-specific legal counsel; compliance remains your responsibility.
- All trademarks, logos, and names belong to their respective owners.
Contact Us
Celemark
Registered under SR Amanah Holdings L.L.C.
1023 E Lincolnway,
Cheyenne, WY 82001, USA
📧 Email: [email protected]