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Legal & Policies

Welcome to Celemark. Please read the following carefully as they govern the use of our website, consulting services, and digital products.


Terms & Conditions

By using Celemark, you agree to:

  • Consulting Services (IT or Legal) are provided based on the agreed scope. Additional requests may require a new agreement or subscription.
  • Digital Goods & Software are delivered electronically and licensed for your personal or business use only (no resale or redistribution).
  • You are responsible for ensuring correct details (email, billing, scheduling) during checkout.
  • Misuse of our services (fraud, unlawful activity, abuse) may result in termination.
  • Celemark reserves the right to refuse service if fraudulent or abusive behavior is suspected.

Privacy Policy

We value your trust:

  • We collect only necessary data (name, email, billing, company info) to provide services.
  • Data is never sold; it is shared only with secure processors (e.g., Stripe) or as required by law.
  • Transactions are encrypted and stored with industry-standard security.
  • You may request deletion or correction of your data at any time by contacting [email protected].

Refund & Cancellation Policy

  • Consulting Services (Hourly/One-Time):

    • Non-refundable once delivered.
    • If you cancel more than 24 hours before the scheduled time, we will reschedule or refund.
  • Subscription Retainers:

    • You may cancel anytime.
    • Already billed months are non-refundable, but no further charges will occur.
  • Digital Products (e.g., templates, software, reports):

    • Non-refundable once downloaded or accessed.
    • If a file is corrupted or inaccessible, we will provide a working replacement.
  • Request Period: All refund/cancellation requests must be submitted within 7 days of purchase or booking.


Delivery Policy

  • Consulting: Delivered online (Zoom, Google Meet, or agreed platform) at the scheduled time.
  • Digital Products: Delivered instantly via email or customer portal access after payment.
  • Subscriptions: Renew automatically each billing cycle until canceled.
  • Delays: In rare cases (fraud checks, system errors), delivery may take up to 24 hours.

Cookie Policy

Celemark uses cookies to:

  • Remember login sessions and preferences.
  • Improve your browsing and shopping experience.
  • Analyze site usage to improve services.

You may disable cookies in your browser, but some features may not work correctly.


Disclaimer

  • Consulting Services: Provided as professional advice, but outcomes are not guaranteed. You remain responsible for business, technical, or legal decisions taken based on our advice.
  • Digital Goods: Provided for informational and operational use. We are not liable for how you implement them.
  • Legal Consulting: Advice does not replace jurisdiction-specific legal counsel; compliance remains your responsibility.
  • All trademarks, logos, and names belong to their respective owners.

Contact Us

Celemark
Registered under SR Amanah Holdings L.L.C.
1023 E Lincolnway,
Cheyenne, WY 82001, USA

📧 Email: [email protected]


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